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Indian Railway Catering and Tourism Corporation LtdQ1 FY27 earnings call

· All quarters

Summary generated by AI from the official transcript Indian Railway Catering and Tourism Corporation Ltd filed with BSE on 19 Aug 2026. Every statement cites a verbatim quote from that document — open any citation to read it. This is a record of what management said, not a recommendation. How we check these summaries

The short read

IRCTC reported Q1 FY27 revenue from operations of INR1,370 crores, up 18.10% year-on-year, with profit after tax of INR330 crores and EBITDA of INR386 crores, a 2.77% year-on-year decline. Management attributed the EBITDA margin decline to a revenue mix shift toward catering, an additional HR cost of around INR20 crores, and higher direct costs in the ticketing segment. Segment-wise, Catering revenue grew 33.82% to INR732 crores, Internet Ticketing rose 0.5% to INR361 crores, Rail Neer grew 2.83% to INR109 crores, and Tourism grew 13.5% to INR168 crores.

Numbers mentioned

Profit after tax: INR330 crores (Q1 FY27)

p. 3
During the quarter, profit after tax stood at INR330 crores, supported by healthy performance across our Catering, Tourism, and Internet Ticketing segments.

Rahul Himalian, page 3 of the filed PDF · View the filing

EBITDA: INR386 crores (Q1 FY27)

p. 3
EBITDA stood at INR386 crores, registering a year-on-year decline of 2.77%.

Rahul Himalian, page 3 of the filed PDF · View the filing

Revenue from operations: INR1,370 crores (Q1 FY27)

p. 3
Our revenue from operations increased to INR1,370 crores from INR1,160 crores in the corresponding quarter of the previous year, representing a robust year-on-year growth of 18.10%.

Rahul Himalian, page 3 of the filed PDF · View the filing

EBITDA margin: 28.17% (Q1 FY27)

p. 4
EBITDA stood at INR386 crores with a healthy EBITDA margin of 28.17%, although there is a slight decline in the margins due to changes in revenue mix, particularly higher contribution from catering and implication of additional HR cost of around INR20 crores and increase of direct cost in ticketing segment

Rajneesh Narain, page 4 of the filed PDF · View the filing

Internet Ticketing revenue: INR361 crores (Q1 FY27)

p. 4
Internet Ticketing revenue stood at INR361 crores, up by about 0.5%, and nearly 89% of the reserved railway tickets in India are now booked through our online platform

Rajneesh Narain, page 4 of the filed PDF · View the filing

Catering revenue: INR732 crores (Q1 FY27)

p. 4
Next, Catering recorded revenue of INR732 crores, achieving a robust growth of 33.82% year-on-year.

Rajneesh Narain, page 4 of the filed PDF · View the filing

Rail Neer revenue: INR109 crores (Q1 FY27)

p. 5
The related sector, Rail Neer, generated revenue of INR109 crores, registering a 2.83% year-on-year growth with a margin of about 10%.

Rajneesh Narain, page 5 of the filed PDF · View the filing

Tourism revenue: INR168 crores (Q1 FY27)

p. 5
Tourism delivered positive performance with revenue of INR168 crores, marking an increase in revenue with 13.5% year-on-year.

Rajneesh Narain, page 5 of the filed PDF · View the filing

Tourism EBITDA margin: 11.31% (Q1 FY27)

p. 5
Despite temporary geopolitical disruptions, EBITDA margins improved to 11.31% from 8.78%, reflecting a better product mix and focused cost realization initiatives.

Rajneesh Narain, page 5 of the filed PDF · View the filing

Q&A highlights

Management's answers to analyst questions, in Parakho's words rather than a transcript. Each row names who answered and carries the verbatim quote it was drawn from.

Management said it was a personal decision and the organization would continue to grow

Answered by Management

Asked by Kanishk Gupta: Reason for Sanjay Jain's resignation and assurance of no material discrepancies

p. 5
This was a completely personal decision, and IRCTC will continue to grow stronger day by day.

Management, page 5 of the filed PDF · View the filing

Management described capacity constraints and expansion plans for existing and new plants

Answered by Management

Asked by Kanishk Gupta: Rail Neer availability of third-party bottled water and plant expansion timelines

p. 6
But the immediate approach for IRCTC is one, the augmentation of the existing capacity for which Ambernath, we are going from 2 lakh bottles to 3 lakh.

Management, page 6 of the filed PDF · View the filing

Management gave an approximate opt-out range and complaint ratio

Answered by Management

Asked by Kanishk Gupta: Catering opt-in/opt-out mix and food quality perception

p. 7
See, opt out, like I said, it will be around 15% to 30%. And in the complaints also we have focusing upon, INR58 crores meals per annum, we have a complaint ratio of .0008%.

Management, page 7 of the filed PDF · View the filing

Management explained the NFR concept of naming rights and vinyl wrapping on Tejas trains

Answered by Management

Asked by Kashish Mehta: Tejas train rebranding and non-fare revenue potential

p. 8
Now there are amounts fixed. So in this way, the profitability and viability of the trains can come up.

Management, page 8 of the filed PDF · View the filing

Management broke down the catering revenue delta by onboard sales, license fees, e-catering, and election specials

Answered by Management

Asked by Kashish Mehta: Drivers of catering revenue growth this quarter

p. 9
So now catering at INR185 crores delta, out of which onboard sales from prepaid trains rose from INR301 crores to INR413 crores.

Management, page 9 of the filed PDF · View the filing

Management said the final application was submitted and RBI response is awaited this financial year

Answered by Management

Asked by Kashish Mehta: Status of payment aggregator license (iPay)

p. 9
We have submitted the final application number one. Number two, the final application required a submission of SAR and MVP, that is System Audit Report and Minimum Viable Product feasibility.

Management, page 9 of the filed PDF · View the filing

Management described marketing, agent business, and iPay commission as components affected by website changes

Answered by Management

Asked by Navin: Breakup of convenience vs non-convenience fee and drivers

p. 10
we had INR236 to INR248 revenue increase. But in non-convenience fee, where we went from INR123 to INR113.

Management, page 10 of the filed PDF · View the filing

Management cited investment in NGET infra refresh and disaster recovery setup

Answered by Management

Asked by Navin: Reason for internet ticketing margin decline

p. 11
So we will increase. Like you have seen, we have reached around 37,000 tickets per minute.

Management, page 11 of the filed PDF · View the filing

Management cited proof-of-concept trains and one-time HR/gratuity costs, expecting margins to normalize

Answered by Management

Asked by Jinesh Joshi: Reasons for catering margin decline and steady-state trajectory

p. 13
So in this quarter, the impact of that proof of concept on six trains around about maybe around more than INR4 crores, was impacted

Management, page 13 of the filed PDF · View the filing

Management quantified the HR cost impact and said it was a one-time exercise

Answered by Management

Asked by Jinesh Joshi: Total incremental HR cost hit and outlook

p. 13
See, like I said that this was a one-time exercise as far as the HR cost was concerned. The HR cost impact has been of around INR20 crores

Management, page 13 of the filed PDF · View the filing

Management explained election special revenue comes from FTR and catering with catering margin around 10-12%

Answered by Management

Asked by Jinesh Joshi: Margins on election special trains versus prepaid trains

p. 14
So that way, election special, we all depend upon the elections happening in the country, but we come into to the extent of, you can say, around 10% to 12% for the catering component.

Management, page 14 of the filed PDF · View the filing

Management attributed dip to marketing revenue removal from new website and one-off maintenance costs

Answered by Management

Asked by Madhuchanda Dey: Was lower non-convenience fee a factor in lower margin and will it continue

p. 15
But there has been also an expense of around INR10 crores on the maintenance of the website and investment in that in this quarter?

Management, page 15 of the filed PDF · View the filing

Management attributed the decline to increased resin costs from the West Asia crisis

Answered by Management

Asked by Madhuchanda Dey: Reason for Rail Neer margin decline

p. 15
Due to the increase of petroleum product due to West Asia crisis, the material cost increased from INR55 crores to INR61 crores.

Management, page 15 of the filed PDF · View the filing

Management said UPI discounts are compressing convenience fee growth and cited a modest quarterly growth rate

Answered by Management

Asked by Rattan Joneja: Why has internet ticketing convenience fee revenue not grown despite passenger and train growth

p. 18
This year also it is around 4.89% quarter-on-quarter.

Management, page 18 of the filed PDF · View the filing

Risks flagged

Proof of concept catering trials increasing licensee payouts at IRCTC's cost

p. 12
we introduced the proof of concept in few trains, right now five trains were there. In which -- six trains were there but the issue is that in that proof of concept we increased the amount to be given to the licensees at the cost of IRCTC

Management, page 12 of the filed PDF · View the filing

Generated by claude-sonnet-5. Source: the transcript as filed with BSE. We link to the exchange's copy; we do not host transcripts. Parakho is a data and screening tool, not an investment adviser — nothing here is a recommendation to buy, sell or hold.